Restaurant growth · Restaurants
Card Guarantees vs Deposits: How Greek Restaurants Stop No-Shows Without Losing Bookings
Published · 6 min read
Short answer
A card guarantee lets guests book free while saving a card; a fixed no-show fee is charged only if they do not arrive or cancel late. Compared with upfront deposits, it removes payment friction at booking while still discouraging no-shows. Woltaro offers free bookings with a card guarantee and no subscription for restaurants.
Key takeaways
- Upfront deposits reduce bookings, especially from tourists booking last-minute.
- A card guarantee keeps booking free and still deters no-shows.
- Clear cancellation terms shown before booking reduce disputes.
- Marking no-shows promptly is what makes the guarantee work.
Why deposits hurt bookings
Asking for money upfront adds a decision at the worst moment. Many guests abandon the booking or call another restaurant.
How a card guarantee works
- Guest books free and saves a card securely through the payment provider.
- The cancellation window and no-show fee are shown before confirming.
- If the guest arrives, nothing is charged.
- If the guest doesn't arrive, the restaurant marks a no-show and the fee is charged.
Using it in high season
Turn guarantees on for your busiest nights, large groups and sunset or terrace tables — where an empty table costs the most.
Protect your tables for free
Woltaro is free for restaurants — no subscription, no commission — and free for diners to browse menus, book tables and buy event tickets.
Frequently asked questions
- Is a card guarantee legal in Greece?
- Yes, provided the terms are clearly shown and accepted before booking, and charges follow those terms.
- Does Woltaro charge restaurants?
- Registering and taking bookings on Woltaro is free.